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I have a problem with the product on order/delivered; who should I contact?
The after sales services is managed by the shop where you placed your order. If you notice a problem during delivery or installation of your order, contact the shop where you placed your order, without delay. Contact the shops directly
Where can I find my order number?
Your order number was supplied on the Job Order document. If you have already paid for your order, you will also find it on the top right hand side of your invoice.
Sample Job Order.
How long do your products take to manufacture?
The manufacturing time for our products is eight weeks, on average, depending on the complexity of the product and options you choose. Find out more about the manufacture of Espace Loggia products
How can I check the status of my order?
Orders are monitored by the shop where you placed your order. The advisers in our shops can let you know the status of your order whenever you wish. Contact your adviser directly
Where can I get tracking information about my delivery?
Delivery tracking is directly provided by the shop where you placed your order. For information about the delivery of your order, contact the shop directly. Our advisers will be pleased to help you. List of our Stores
If not, don’t hesitate to contact us
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